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Post  COMPLAINT_BOT on Thu Apr 12, 2012 2:00 pm

I am having a mobile connection of Vodafone which I purchased in a corporate plan through their business partners at that time matrix cellular services pvt. ltd., delhi. For the last about 5 years I have been paying the bill without any trouble. In the period of October to December 2011 the ties between matrix and vodafone were severed. Now Vodafone is harassing me for showing all the amounts already paid during this period to matrix, as unpaid. They have disconnected the outgoing of the number. I have submitted all the relevant bank statements scanned copies to them to prove the payment of all the bills. According to my record, tallying from their statement of account none of the billed amounts are outstanding as on date. Hence, disconnection amounts to harassment. For the last 10 days, i am facing mental torture by their baseless emails. Trying to contact their senior persons was futile attempt. Even the phone number of Nodal officer is connected to the customer care. Is this the service ?
The mobile number under dispute is 9873147924


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